- Property Damage from Tenants & Natural Disasters
- Loss of Rental Income
- Summary Table
- Liability Claims
- Tenant-Related Legal Issues
- Vandalism and Theft
- Top 5 Landlord Insurance Providers in Australia
- Choose Based on Risk, Use Case, and Scale
- Understanding Your Policy: Key Landlord Insurance Terms to Know
- Key Factors That Influence Landlord Insurance Premiums
- How to Choose the Right Landlord Insurance Policy: An Expert Perspective
Owning and leasing out property in Australia offers strong long-term returns—but it’s not without risk. From natural disasters to tenant disputes, property investors face a range of unforeseen events that can jeopardize income and assets.
Landlord insurance is a purpose-built form of coverage designed to protect property owners from these financial and legal vulnerabilities. It typically covers risks like tenant damage, rent default, legal liability, and property loss due to insured events such as storms or fire.
In today’s evolving rental market—where litigation, extreme weather, and complex tenancy issues are increasingly common—landlord insurance is not optional; it’s strategic risk management.
This guide offers an expert breakdown of:
- What landlord insurance typically covers in Australia
- Why it’s critical for residential and commercial property owners alike
- How to evaluate and choose the right policy for your investment goals
Whether you manage one property or a full portfolio, having the right insurance matters. Discover the best landlord insurance in Australia, explore coverage, and protect your investment confidently.
Property Damage from Tenants & Natural Disasters
Landlord risks in Australia come from both tenant use—whether accidental or intentional—and natural disasters such as bushfires, storms, floods, cyclones, or tsunamis, which are becoming increasingly common. While landlords are responsible for repairing structural damage, standard home insurance often excludes tenant-related damage and certain storm effects like glass breakage. For example, a Sydney tenant accidentally left an oven on, causing a kitchen fire with more than $20,000 in repairs, costs that standard policies may not cover. This highlights the importance of tailored landlord insurance, which can include coverage for tenant damage, fire, storm and bushfire losses, optional protection against floods, cyclones, or tsunamis, as well as glass breakage, vandalism, water leaks, theft, and impact damage. Without such coverage, landlords risk significant out-of-pocket expenses that could threaten both rental income and long-term property value.
Loss of Rental Income
Rental properties face the risk of becoming uninhabitable due to events like floods, fires, or storms, or landlords may lose income if tenants default, creating serious cash flow issues. For instance, after a flood in Queensland, one rental unit was uninhabitable for six weeks, resulting in more than $3,000 in lost rent. To protect against such losses, many Australian landlord insurance policies include loss-of-rent coverage, which reimburses landlords when properties are uninhabitable or tenants stop paying rent—typically for 6 to 12 months depending on the policy. This coverage helps maintain uninterrupted cash flow, ensures expenses like mortgages remain covered, and reduces financial strain while repairs are completed or new tenants are secured.
Summary Table

Liability Claims
Landlords face the risk of being held legally responsible if a tenant or visitor is injured due to unsafe property conditions, potentially leading to costly lawsuits or medical claims. For example, in Melbourne, a tenant slipped on a loose bathroom tile and suffered a back injury that escalated into a personal injury lawsuit. Comprehensive landlord insurance with legal liability coverage helps protect against such risks by covering third-party injury or property damage claims, legal defence costs, settlements, and compensation—shielding landlords from potentially devastating out-of-pocket expenses.
Tenant-Related Legal Issues
Landlord-tenant disputes—such as contested bond deductions, breaches of agreement, or negligence claims—can quickly escalate to tribunals or courts, creating significant legal costs and administrative challenges. For example, a tenant disputing a bond deduction may file a tribunal claim, requiring the landlord to hire legal representation and attend hearings. Many Australian landlord insurance policies include Legal Expenses Cover, which helps offset these costs by covering tribunal or court representation, debt recovery, eviction expenses, and enforcement fees. This protection is crucial, as disputes and eviction processes can drag on for months, with legal costs often exceeding the value of the rental bond.
Vandalism and Theft
Landlords risk significant losses from intentional damage or theft by tenants or third parties, with furnished and short-term rentals facing higher exposure due to frequent turnover and increased access. For example, after an eviction in Perth, a landlord discovered vandalism and theft—including graffiti, broken windows, and missing appliances—amounting to about $8,000 in repairs and replacements. To protect against such incidents, many Australian landlord insurance policies include malicious damage and theft coverage, reimbursing costs for vandalism, burglary, and stolen landlord-owned contents. This protection is especially valuable for furnished properties, high-risk areas, shared housing, and short-stay rentals.
Top 5 Landlord Insurance Providers in Australia
Choosing the right landlord insurance policy is critical to protecting cash flow, mitigating liability, and ensuring your property is covered against tenant-related risks and structural loss. Below are five of the most reputable insurance providers in Australia, each evaluated based on coverage scope, pricing, reputation, and policy flexibility—essential criteria for landlords operating in today’s complex rental market.
1. Terri Scheer

Overview
Terri Scheer is a market-leading insurer specializing exclusively in landlord coverage—ideal for residential and holiday rental investors. The brand serves over 250,000 landlords and is supported by 15,000+ property management firms.
Key Inclusions
- Loss of rental income due to tenant default, absconding, hardship, eviction, death, or property being uninhabitable (often up to 20–52 weeks depending on the policy)
- Tenant-caused damage to building and contents, including malicious or accidental damage, pet damage, and glass breakage
- Malicious damage, theft, and burglary protection for landlord-owned contents like appliances and furnishings
- Legal expenses and tribunal support: up to $5,000 for loss-of-rent claims, $500 for tribunal representation, and $300 for bailiff/sheriff fees
- Liability coverage: up to $20 million, protecting against tenant or visitor injury/property damage
- Optional building and combined cover: includes storm, fire, flood, water damage, and optional building insurance with discounts for combined policies
This insurer stands out for its specialist focus on landlord-specific coverage rather than being an add-on to home insurance, offering comprehensive loss-of-rent protection with industry-leading waiting periods and limits, plus extras like lock replacement, re-letting assistance, and tenant belongings removal after eviction. It has a strong reputation among landlords, holiday rental owners, and property professionals, though premiums are generally higher than those of general insurers, reflecting its depth of coverage. Consumer reviews are mixed—often tied to policy exclusions rather than claims handling—and certain natural events, such as bushfires or floods, are excluded during the first 72 hours of coverage.
2. Allianz

Overview
Allianz is one of Australia’s largest insurers, offering tailored landlord policies with a wide range of flexible add-ons to match diverse investment needs—from residential to furnished let properties.
Key Inclusions
- Core coverage includes:
- Building and/or contents protection against insured events such as fire, storm, flood, earthquake, tsunami, impact, malicious damage, theft, vandalism, and glass breakage
- Up to $10 million liability cover for injury to tenants or visitors
- Lost rental income if the property is uninhabitable—up to 12 months
- Debris removal (up to 10% of sum insured) and lock replacement cover up to $500 if keys are stolen
- Optional Rent Default & Theft by Tenant addon:
- Covers up to $10,000 for rent default, tenant leaving, death of the sole tenant, or hardship situations (15 weeks for default, 6 weeks for other scenarios)
- Covers tenant theft (up to contents/buildings sum insured) and provides up to $3,000 legal expense cover per claim
- Eco-rebuild option: Up to $5,000 for sustainable rebuilding after total loss
This insurer stands out for its customizable policies that let landlords tailor coverage to suit both simple and complex portfolios, with a strong reputation for transparency, award-winning service, and 24/7 claims support. It also includes tenant-focused benefits such as lock replacement and debris removal to ease recovery after incidents. However, adding optional extras like rent default, theft, or flood coverage can significantly raise premiums, making it important to review the Product Disclosure Statement carefully, and certain exclusions apply—for example, new policies will only include flood coverage starting January 14, 2025.
3. QBE

Overview
QBE is one of Australia’s largest insurers, recognized as the top choice for short-term rentals. It covers stays of less than three months without a formal lease—ideal for Airbnb, Stayz, or corporate housing setups.
Key Inclusions
- Accidental & malicious damage, including tenant pets—up to $4,000 per claim.
- Loss of rent protection for properties rendered uninhabitable, and optional rent default cover—claims can reach 12 months or up to 10% of sum insured.
- Legal liability cover up to $30 million.
- Eco-friendly replacement & rebuild options—QBE is a five-time Finder Green Insurer of the Year.
This insurer stands out by formally covering short-stay rentals without standard lease exclusions, while also including protection for pet damage and guest-caused accidental damage—features rarely offered outside specialist providers. It further distinguishes itself with sustainable rebuild add-ons that support eco-conscious landlords. However, premiums can vary widely depending on location and property use, and optional extras such as tenant theft or rent default increase costs, making it important to compare policy details carefully.
4. Budget Direct

Overview
Budget Direct offers affordable landlord insurance with competitive pricing, combined bundle discounts, and strong core protections—ideal for value-conscious landlords.
Key Inclusions
- Covers building protection (fire, storm, cyclone, tsunami, flood—if added), vandalism, breakage, theft, and pipe/impact damage
- Loss of rental income up to 10% of building sum insured while the property is unlivable
- Legal liability up to $20 million
- Lock replacement up to $1,000
- Debris removal and landlord contents coverage
- Offer up to 30% discount for online combined building + contents bundles
Budget Direct stands out for its outstanding value, with Canstar and Finder consistently recognizing it for affordability and quality service. It offers a strong online management platform for quick quotes and policy setup, making it ideal for lower-risk properties by providing solid coverage without unnecessary extras that inflate premiums. However, tenant default and tenant-caused damage are not included by default and must be added as paid options, while flood cover is also optional rather than automatically included.
5. Qantas Insurance

Overview
Offered by Qantas and underwritten by Auto & General, Qantas Landlord Insurance combines comprehensive landlord protection with Qantas Frequent Flyer points, making it an appealing option for travelling investor-landlords.
Key Inclusions
- Standard insured events: Covers damage from fire, theft, storm, earthquake, water escape, glass breakage, malicious damage, and impact
- Malicious damage and tenant theft: Up to $150,000 for landlord-owned structure, $20,000 for contents—once optional extra is added
- Loss of rent (tenant default/property untenantable): Up to 10% of sum insured for up to 12 months, via optional Tenant Default cover
- Legal liability: Up to $20 million, included in basic landlord cover
- Contents & lock protection: Covers landlord-owned fittings and contents, lock replacement, debris removal, and temporary accommodation
- Qantas Frequent Flyer points:
- Earn 1 point per $1 spent on premiums
- Eligible for up to 30,000 bonus points on combined landlord + contents policies (min. $2,000 annual premium; must be held 60 days)
Qantas landlord insurance stands out by offering frequent flyer perks, allowing landlords to earn Qantas Points on premiums, alongside cost-competitive rates that rank among the top 10 cheapest combined home and contents policies on Finder. It also provides convenient online bundling with Qantas Home and Contents insurance for quick setup. However, optional extras such as flood, tenant default, and tenant theft must be added at additional cost, accidental damage cover is not included by default, and the Qantas branding makes it most appealing to landlords who value frequent flyer rewards.
Choose Based on Risk, Use Case, and Scale
When selecting landlord insurance in Australia, consider:
- The type of rental (long-term, short-term, furnished, or commercial)
- The risk level of tenants and property location
- Your need for legal cover, rent protection, and specialist claims support
Each provider above brings unique strengths. Whether you’re a value-conscious landlord, a short-term rental host, or a frequent flyer looking for perks—there’s a policy fit for your investment strategy.
Understanding Your Policy: Key Landlord Insurance Terms to Know
Before choosing a landlord insurance policy, it’s essential to understand the key components that define coverage, risk exposure, and claim outcomes. Familiarity with these terms empowers landlords to make informed comparisons across policies and ensure the protection aligns with their risk tolerance, cash flow priorities, and property type.
Here are the core features and terms to review closely in any landlord insurance policy:
1. Liability Coverage
Liability coverage protects landlords if a tenant, visitor, or delivery person is injured on the property due to negligence—such as broken stairs, loose floorboards, or wet flooring—or if third-party property is damaged, like a fallen branch hitting a car. This protection is crucial as it covers legal defense costs and settlements that can reach tens or even hundreds of thousands of dollars, while comprehensive limits (often $10–$20 million) safeguard both personal and investment assets from potentially devastating claims.
2. Loss of Rental Income
Landlord insurance can cover lost rental income when a property becomes uninhabitable due to events like fire, flood, or storm, or if a tenant defaults on rent, depending on the policy. This protection is vital as rental income is often a landlord’s primary return, helping maintain cash flow and ensuring mortgage payments and expenses are covered during vacancies or repair periods.
3. Building Cover
Building Cover protects the physical structure and permanent fixtures of a rental property, including walls, roofs, floors, foundations, garages, fences, and built-in fittings like kitchens, bathrooms, plumbing, wiring, and fixed appliances. This coverage is essential because structural damage from weather events, accidents, or malicious acts can cost tens or even hundreds of thousands of dollars to repair or rebuild, leaving landlords fully responsible for these significant expenses without insurance.
4. Contents Cover (for Furnished Rentals)
Contents Cover protects landlord-owned items in furnished or partially furnished rentals, such as carpets, curtains, light fittings, whitegoods, furniture, and appliances. It reimburses landlords for repairs or replacements when items are accidentally damaged, stolen, vandalized, or affected by covered events like fire or storm. Without this cover, even minor damages—such as replacing a broken lounge set—would have to be paid out of pocket.
5. Malicious or Accidental Damage by Tenants
Damage Cover in landlord insurance protects rental properties against both malicious acts—like vandalism or intentional destruction—and accidental damage caused by negligence or misuse, affecting areas such as walls, doors, carpets, cabinetry, and fixed appliances. Offered as standard or optional cover by major insurers like Terri Scheer, QBE, and Allianz, it is crucial because not all damage stems from storms or break-ins; tenants might flood a bathroom, stain carpets, or punch holes in walls. Without this protection, landlords risk costly repairs that may exceed the tenant bond.
6. Excess (Deductible)
Excess is the out-of-pocket amount a landlord pays when making a claim, with policies often allowing adjustments in exchange for higher or lower premiums. Choosing a lower excess makes it easier to access claims, while a higher excess reduces annual premiums but increases the landlord’s financial responsibility if a claim arises.
7. Policy Exclusions
Exclusions are specific risks or situations not covered by landlord insurance, detailed in the policy’s Product Disclosure Statement (PDS). Understanding them is as important as knowing what is covered, as it prevents surprises during a claim. Common exclusions include general wear and tear, maintenance issues or gradual deterioration (like mould, rot, or pest damage), tenant damage from unlawful acts or gross negligence, building defects or faulty workmanship, properties left unoccupied beyond 30–90 days, and tenant-owned contents, since only the landlord’s items are insured.
Key Factors That Influence Landlord Insurance Premiums

1. Property Type & Value
- Larger, higher-value homes, duplexes, and multi-unit buildings carry higher rebuild costs, increasing premiums.
- Freestanding houses cost more than apartments or townhouses because you must insure the entire structure, not just part of it.
2. Location Risk Profile
- Properties in flood zones, bushfire-prone areas, cyclone regions, or those with high crime rates face higher premiums.
3. Level of Coverage
- Basic building + liability policies are more affordable. As you add rent default, malicious tenant damage, contents, legal expense, or flood cover, premiums increase.
4. Furnished vs. Unfurnished
- Furnished properties cost more because the greater value of landlord-owned contents—appliances, furniture, electronics—must be insured.
5. Tenant Profile & Usage
- Policies for properties used by students, short-term guests (e.g., Airbnb), or tenants with poor credit typically include risk loadings due to higher default and damage risk.
6. Claims History
- A landlord’s history of frequent or large claims can result in higher premiums, stricter underwriting, or increased excess requirements.
7. Excess (Deductible) Structure
- Choosing a higher excess reduces premiums, while a lower excess gives easier claim access but raises costs.
How to Choose the Right Landlord Insurance Policy: An Expert Perspective
Selecting landlord insurance isn’t just a tick-box task—it’s a key investment strategy. The right policy protects your asset, stabilizes rental income, and shields you from legal and operational risks. With hundreds of policy options and varying inclusions, making the right choice requires a methodical, informed approach.
Below is an expert-backed framework to help you evaluate landlord insurance based on your property type, location risk, and investment objectives.
1. Start with Your Budget—But Don’t Compromise on Protection
Low premiums can be tempting, but underinsurance often leaves landlords exposed to rent loss, legal claims, and malicious damage—risks that can cost far more than the savings on policy costs.
Landlord insurance premiums in Australia typically range from $300–$2,500+ annually, depending on risk factors and coverage (Canstar, 2024). Focus on value rather than price by comparing the inclusions and limits that actually protect your rental cash flow and asset longevity.
2. Tailor Coverage to Your Property Type and Rental Strategy
Not all investment properties are created equal. A standard policy may be unsuitable for furnished, short-stay, or multi-tenanted dwellings.
For example, a furnished Airbnb unit in Sydney may need contents and theft cover, while a freestanding home in Victoria’s floodplain requires building and flood protection. Ensure your policy accounts for:
- Short-term vs. long-term rentals
- Student or pet-inclusive leases
- High-end or high-traffic appliances
Comparethemarket.com.au recommends adjusting cover according to occupancy and fit-out style.
3. Factor in Geographic and Environmental Risks
Australian states experience vastly different climate risks—from bushfires to cyclones to theft-prone metro zones.
Properties in regional NSW, Northern QLD, or VIC bushfire zones may require specific endorsements (e.g., optional flood cover or bushfire excess waivers). Use tools like the Australian Climate Service Hazard Map or insurer risk tools to inform your policy selection.
4. Align Coverage with Your Risk Appetite
The right policy balances premium cost with your personal tolerance for unexpected expenses. Risk-averse investors (e.g., those reliant on steady rental income) should prioritise policies that include:
- Rent default
- Malicious and accidental damage
- Legal liability and tribunal cost coverage
- Contents and fittings protection
Finder.com.au notes that choosing lower excess and broader coverage can mitigate out-of-pocket surprises.
5. Scrutinise the Inclusions and Exclusions in the PDS
Two policies with similar marketing may differ dramatically in what they actually cover. Always review the Product Disclosure Statement (PDS) in detail. Look for:
- Covered: fire, storm, flood, rent loss, tenant damage, contents
- Not covered: pest damage, wear and tear, unapproved subletting, and specific tenant profiles
6. Assess Claims Reputation and Customer Experience
An affordable premium is meaningless if claims are delayed or denied. Research customer reviews on ProductReview.com.au or Canstar. Prioritise insurers with:
- Transparent communication
- High claims approval rates
- 24/7 claims lodgement or digital claims apps
Insurers like Terri Scheer and QBE are often praised for claims handling, while others may attract complaints around denial delays or communication gaps.
7. Reevaluate Annually or After Changes
Your risk profile evolves as your property and portfolio change.
Update your policy if:
- You renovate or extend the property
- You switch from long-term to short-term rental
- You change tenant type or furnish the unit
- Local environmental risks (e.g., flood zones) shift
Annual reviews ensure your sum insured and coverage remain accurate and relevant. Many insurers allow mid-term endorsements if your usage shifts dramatically.
Final Word: Make Insurance Part of Your Investment Strategy
Landlord insurance isn’t just another checkbox—it’s a cornerstone of sustainable property investment. The right policy safeguards your income, preserves your assets, and minimizes risk exposure.
Take proactive steps to strengthen your protection:
- Review and compare multiple landlord insurance policies
- Assess coverage beyond just the premium
- Choose a plan that fits your investment goals
Act now to secure a policy that aligns with your strategy. An informed insurance choice today can protect your profits and peace of mind for years to come.
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